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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6567 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,567 reviews
  • Rated 5 out of 5 stars

    Necessary for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have add on for consoles, tvs, and controllers. Makes replacing them super easy and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service more than once and it saved me from having to spend more money to get a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller broke and they replaced it for me with a brand new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. The color of it is really pretty. Havent had any problems with stick drift or bottons not working. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice joystick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all the time it’s good for beginners :)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two year replacement Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the coverage to make sure your keep our replace your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me safety i feel backed uses this service if one day my equipment break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, the only word to describe it is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS VERY FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of me right away. I needed to return a damaged headset. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced product no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing this comes in place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warrant always worth it I never worry when my stuff is messed up now I get a free replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replace my item immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replace process from warranty is quick! This warranty is a must if something happen to your item.

    I would recommend this to a friend