Customer Ratings & Reviews

I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

We love Geek Squad. So helpful in addressing issues that come up quickly and effectively

I purchased this protection plan for a peace of mind! Highly recommended, great to have!

If you a gamer then these are for you! They are comfortable and very clear sounding.

Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

I love that there is actually a 2 year Geek Squad service.

Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

Good stuff I can replace my bad controller with a good one

Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

They are a really good organization, it is 100% worth your money, they will get you right everytime