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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6567 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,567 reviews
  • Rated 5 out of 5 stars

    TotalTech is better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price in case one of your items don’t work good you get a exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection on my PS5 controller. Always seem to get stick drift no matter what, nice to know I can get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid controller but lags now so not impressed good for a lil under a year then needs to be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential add-on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for when the bumpers wear out or if thumbsticks get stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet , but friends and family say they are good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been nice to have but not need…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great service to have to support things even though we haven’t had anything break that we needed them for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have in case you need it Because accidents do happen and you never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always coming through! If you are buying something expensive just guy the warranty and thank me later

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP is always worth it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protextion on my products and it is always worth it. I am kind of a klutz so it helps me out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this service is a must and peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love and appreciate the Geek Squad and the coverage from the plan, have used it a time or two and is totally worth the hassle free experience of swapping out your items if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty and replacement on the spot. You dont have to send off to a second party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical in the beginning but then after looking into it the plan was well worth it definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the geek squad warranty with every item i purchase. No fussing or hassle if my item doesn't work or breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always incredibly headstrong about ensuring that not only my questions are answered, but also that I understand the answers given. Keep up the good work, Geek Squads of Lady Lake and Ocala!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have this. It is worth it. I don’t have to worry to go out and buy another headphone when it broke for my son. They will get you a new one when you have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had to use my Geek Squad Warranty twice. There was no hassle and has save me close to a $1,000. I highly recommend getting a warranty on electronics that you use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nice service, go to store and trade for another item

    I would recommend this to a friend