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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6328 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,328 reviews
  • Rated 5 out of 5 stars

    Positive Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been really good for me, offering great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great customer service very respectful I recommend This year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy an electronic without a replacement warranty. With kids that are now teenagers, you have no idea how many times this came in handy there for saving me from having to replace them out of my own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service. I always renew the guarantee. I feel secure with all the electronic products that I buy in Best Buy. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but Geek Squad has been wonderful with my other purchases/warranties so I trust there will be no issues with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geed Squad is there for you when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three incredibly active cats who positively delight in knocking things out of my hands and off of any flat surface that strikes their fancy. If they decide to target my new Switch, I'll be able to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that I had actually bought it, until I went to exchange an XBox controller I had purchased months prior, and it ended up being a lifesaver, as I was able to replace the controller no problem, and repurchase the protection on the new device, for a lesser cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting my items.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added GSP and protected my items for the future. It’s a no-brained for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change the article for new went is no posible .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help to keep the tablet and fix in the time say come to the store and is ready to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the geek squad plan warranty. price is good for the years given

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are amazing and great at they job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best extended warranty hands down. Peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and always very attentive. Thanks for all the support .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for an expensive controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s needed for ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my ps5 controller and Best Buy takes care of me so I do recommend because they take care of my controller when it stick drifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it for the peace of mind! Easy claim process, fast service, and they replaced my item with no hassle. Just be sure to read what's covered. Great protection for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your expensive stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is stupid expensive. Pay the extra for the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Xbox Elite Core controller and it saved me when it got horrible stick drift. If you used to use the GameStop warranties (before they started replacing with refurbished controllers) try this one instead!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a MUST for your electronics. No Matter if you know how to format and work on computer programs or just a novice everyone may need their help to figure out what or why your electronics are acting up.

    I would recommend this to a friend