Customer Ratings & Reviews

Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

Totally worth it. Accidents happen, and this plan gives you that cushion if something goes sideways. Geek Squad makes the replacement process smooth and fast. It’s especially great for pricey tech or gear that gets heavy use. You hope you won’t need it, but when you do—it’s a lifesaver.

The geeks are nice people they be geeking and stuff

I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

They are always ready help me when I need it the most. When it comes to upgrading my computer components or to help me questions regarding my pc or softwares. I always purchase the extra protection with all my orders. Highly recommend their services.

My husband really likes this head set, got it for his bday

Picked up the starfield limited edition controller. Love the design, glad i was able to get one!

I was having issues with my Dual Sense Edge PS5 controller. I was in the store for every bit of 10 minutes. It would’ve been even quicker if there weren’t people ahead of me. I was given a brand new replacement controller with minimum questions asked. They also allow you to add warranty on the replacement item.

Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

Always a great choice. Get it and dont forget you have it

Comfortable easy to use. Plus love the color. Thats all folks.

Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

Important since I have a young child using this controller

Best protection out there. No questions asked other then the reason for returning the item. I highly recommend the protection. My kids have broken their controllers many times and its better to pay 30 over 75 every time.

This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

Love the service good to have for anyone who needs insurance on their items

I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

I don’t remember what this is for but BUY IT!!!!!!

Despite taking longer than expected, Geek Squad held to their satisfaction commitment. They were unable to repair my laptop and made sure my replacement was to my satisfaction.

I recently opted for the replacement plan for my device, and I must say, it's been an incredibly seamless experience. The process of registering and activating the plan was straightforward, and the customer support team was exceptionally helpful and responsive. What impressed me the most was how efficiently they handled my claim when I needed a replacement. Within a short period, I received a brand-new device, ensuring minimal disruption to my daily activities. The coverage provided by this plan gives me peace of mind, knowing that I'm well-protected against unexpected damages or malfunctions. Overall, I highly recommend this replacement plan for anyone looking for reliable coverage and outstanding customer service.