Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6584 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 6,584 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have geek squad! They're able to fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace a PS4 controller that had bad controller drift. Very easy to swap out with customer service. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service everytime I come to Best Buy. Love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan covers what the manufacturer does not especially if over the warranty period. This is the best protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know if this program really helps with anything. I have never got the help I need on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be upgraded to 3 yrs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great option! 2 years go by so fast.It should be at least 3 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing anything broken or fixing something minor, definitely worth getting! The 2 year protection is just too good of a purchase to not have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my Xbox nd home theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing I was happy when they fix my headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and service for what you get. Easy replacement process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any item!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for any item as it’s great and pays off in long run if anything ever happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your investing in anything that’s could be damaged and over a few hundred why wouldn’t you protect your purchase ? Geek squad for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your investing in anything that’s could be damaged and over a few hundred why wouldn’t you protect your purchase ? Geek squad for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your investing in anything that’s could be damaged and over a few hundred why wouldn’t you protect your purchase ? Geek squad for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full coverage for systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Xbox being fully covered if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always Just bring item in and switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth paying the extra cash for warranty. Great not having to worry about paying full price if a product starts to have defects..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty and purchase the biggest available for the item. It will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use previous geek squad protection plans before and they don’t disappoint. Best of the best when it comes to device coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gaming headset

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for beginners and people that need a descent inexpensive headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tbh like I went and it was fast and also employee was super nice

    I would recommend this to a friend