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Customer reviews

Rating 4.8 out of 5 stars with 3491 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 3,491 reviews
  • Rated 5 out of 5 stars

    Controller extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Replacement service ever. you definitely gonna get your moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to express my gratitude to the Geek Squad team at Best Buy for their exceptional service. From the moment I walked in, their professionalism and expertise were evident. They took the time to thoroughly assess and communicate the repair process, providing transparency and answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer services and on time response for the ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but good to have on items and are a good amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful and if you know stuff breaks so it's great to have in case needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought the protection plan and will continue no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not one negative thing to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best thing to get if you have pets or kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I donnot know what this is...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is this item it does not state what it is I am slightly confused it justbhas a picture of random black shapes like a blender maybe a coffee pot I am notnsure what they represent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best warranty ive ever had highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If they can’t fix it, they’ll replace it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best they replaced my broken controller with no hassle whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones very clear sound and fast charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Coverage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it until i didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is why I choose Best Buy. I sure expensive items and in my 8 years using it I’ve never had any issues claiming a return for faulty or sub par items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love my Total Tech, Never Leave Home Without It

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan it is reliable I think it’s worth for people who buy a lot from there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spend a little extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchase needs a warranty. You can’t go wrong with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg !!! Best ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this blender. I make 2 shakes a day and put fruit, frozen veggies and ice in them. My old blender had the blades only at the bottom and would take forever to chop all of that and blend it. The multiple blades of this on the different levels chips and blends everything in seconds. It’s also so much easier to clean because the blades lift out easily as opposed to having to disassemble the whole thing. It’s lightweight. My only thing is it’s very tall when all assembled and barely fits on my counter beneath my cabinets.

    I would recommend this to a friend