Customer Ratings & Reviews

Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.

Excellent attention fast service, check the item, and express replacement.

Great customer service and great warranty price for my controller

I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

Always able and willing to help with whatever is needed.

all tech should be protected, so i highly recommend this

Fixing to try them out just had a Xbox remote go out

My product portion of the transaction was refunded when I brought my damaged or worn-out headphones to Best Buy. My son uses these headphones almost every day.

Good to have for issues my future IT tech wife can't fix for me yet

Great service if anything happens to the product, fast and easy return process.

Great program when you need it. Have easily replaced multiple controllers.

Used it to replace my controller that ended up with stick drift and sticky button and disconnected problems but they replaced it with no worries and gave me a new 1

Geek squad has always been a good option. Have never had any issues with their services.

It is the best service to have for electronics and of course my PC and TV.

Very helpful. Able to change out contoller when too much wear and tear for new

Love the Geek squard replacement service. I always purchase it when i get something from BestBuy. It saves money and time.

Always recommend so far they have stayed consistent on staying behind their warranty. Never have hidden fees and always honest and helpful

Best Buy has the best service plans for their products, that’s why I shop here for all my electronics

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!