Customer Ratings & Reviews

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

Gives you a great piece of mind when using your purchased products. I added it to my xbox controller in case of stick drift.

This is definitely worth it. Eventually you’ll need to

I think it’s wonderful how it blocks out all of the background noise

Warranty usually works well but havent had tonuse it yet to know for sure

My PS5 controller was drifting so I came by and replaced it. The staff was amazing as always and I got in and out with a new controller in less than 5 minutes.

Geek squad service is always excellent and worth getting for devices that may require additional support if used a lot.

This warranty is great if you buy electronics, specially controllers.

Great investment Expert Gamer Saves on replacement

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.

They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! They will absolutely replace the item if it cannot be fixed or if it has needed to be repaired a certain amount of times.

I was feeling my Xbox elite controller a little off so I took it to a geek squad member. Recommend me a new controller and now I’m back playing online. Stress free, no going back or forth. THANK YOU

We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

Very good service. Efficient and effective. Excellent.

This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

I had to return this item but the geek squad made it effortless. Thank guys. Keep up the good work.

Geek squad protection plan? Does it get any better!?

The Squad and protection is top tier and mind easing! Be sure to get it!

I always purchase a warranty with anything I buy from Best Buy. I don't always use it, but the peace of mind is great, and any time I've ever had to use the warranty, I never have a problem. They have great customer service!