Customer Ratings & Reviews

Glad you guys are there when I need you. Way to go Geek Squad!

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

Awesome service! They took my return for a new controller, no questions asked. Highly recommend!

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

Great product, recommend getting this protection plan

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

Always reassuring to have this extended service. The Geeks Rule!!

Always there when you need help. Excellent service and professional

Best buy's customer service has always been very helpful and are a great company

Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

I always get insurance through Best Buy. It's been the best thing for our family. I've had to replace several headphones for my kids and i can exchange for a new one workout any hassle. Highly recommend!

The wired setup ensures there’s no lag or battery concerns, which is a big plus. The cable is long enough for comfortable use, though I wish it had a detachable option for storage.

I always get the insurance coverage when I purchase at Best Buy. It makes life so much easier and I breath easy that my item is covered for at least 2 years.

A very easy service to purchase for your devices!!

I haven't had to use the replacement plan, but always get them because the price is great!

Always is it and came in handy!!! Would be the best items I’ve order!!

Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!