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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6251 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 6,251 reviews
  • Rated 5 out of 5 stars

    Ps5 Controller Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny I’ve ever spent on it. Last time I replaced my ps5 controller because I game a lot and they don’t last with 5 hours of gaming everyday for a year. Best $20 ever spent on a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They saved me from making an unnecessary purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always add this to my purchases from Best Buy. A very helpful and knowledgeable crew that is ready and wants to help. 10/10 recommend adding this to any electronic purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Easy to use at Best Buy !!! Bring your receipt and they let you exchange it. Easy money !!! No brained get the warranty on ya stuff !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have a problem with returning an bad item for a replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend geek squad services and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They supported us with any and all materials need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best model I’ve seen yet from an awesome store .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, and I always get it with any gaming equipment I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, whenever my ps5 controller gets stick drift I can just stop by and pick up a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option since one button went out on my original one. And i would hate to replace it again after 1 button

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever!!! Smooth feeling on the handles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looked really nice and when I first got it it was completely fine but after one month I immediately got stick drift I’m not sure if it’s the company or controller but this controller did not last long at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection on everything we get at best buy thats electronic. The tv you see in pic was almost free thanks to the protection. Old tv broke under 5 yrs full refund towards new tv. Woth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Color Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is so sick in this color, I have red, white, black.. now added blue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself justice and buy the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy offers one of the absolute best warranty coverage EVER! No hassle and got my replacement in a blink of an eye!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service geek squad really knows what they are doing

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to protect my items that I buy with a GSP. Great investment!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Investment!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to protect my items that I buy with a GSP. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is for a controller i got for my son , the way kids play and toss it around , its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty due to the fact that they dont hassle you if your product is malfunctioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to know You can take products back to get repaired in time limit

    I would recommend this to a friend
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