Customer Ratings & Reviews

holding up well compared to the last one I got. love the white color - lightweight but not too lightweight - feels perfect in my hands (woman here) would buy again!

Good choice to add this it is definitely worth it!

These controllers joy-sticks are designed to fail after 6 months. With the geek squad service, I don't need to worry about having to pay full price for a brand new controller when the joy-stick fails.

This headset is amazing only wish it had a aux port other than that it’s awesome

A must have for any electronic purchase. Buy it with all purchases

Works every time without fail. Ive never had it not work

These guys are great the are fast working and get your curbside order done quick thank you guys for the hard work

These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

No regrets. This is a very good controller, and accessible. No complaints!

good costumer’s service and very nice and they all are nice

They are always spot on with their knowledge and service! Definitely a repeat customer here!

Best warranty in the business. Purchase electronics at best buy specifically for warranty.

Needed this for a controller and had zero trouble replacing it.

Haven’t used yet but glad to have it in place just in case

I had an issue with my laptop for work and wouldn't be able to leave it at the store. The tech came to my house figured out the problem with two different items and the problem was resolved in an hour or so.

Getting the protection plan is not only smart but is definitely worth it in the long run

I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.