Customer Ratings & Reviews

All buyers should seriously consider acquiring the extra insurance.

Its the bestest like Nicki Minaj said but i just really want that giftcard.lol

I think this is a good product to have if you have a lot of computer issues. but sometimes it's just easier to buy a new computer or laptop as once the thing has issues you will continue to have issues. I took my laptop in a bunch of times. I just broke down and bought a new one.

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

Perfect for going against sweats. And the warranty makes it totally worth it

I love to know that my products have a very good guarantee, they have never failed me

easy shopping experience. Friendly employees. Pleasant shopping experience.

Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!

My Samsung wireless headphones failed to fully charge on the right side headset. I was covered under my tech protection plan. I received an immediate relpacement with any additional charge the same day thanks

Awesome coverage and very quick when you need your product fixed or replaced.

Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

Good value, well worth it , though we haven't had to use it yet

Useful for any situation that an electronic breaks or something happens.

great helpers giid customer service thank you always use them

This plan help to protect my device. It is advisable to buy protection plan

I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

These controllers take a beating around here! When I was offered the extended warranty, I jumped at the chance! It isn't that I think the controller would fail, but I WAS CERTAIN that the controller will fail! The geek squad promise is a real value to the gamers and their friends!!

Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.

My controller had a problem with a button and they replaced it right away. The purchase was saved on their computer and I didn’t need my receipt but had it just Incase.