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Customer reviews

Rating 4.8 out of 5 stars with 3492 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,492 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the protection plan. But so far, the protection plan is great. A friend of mine recommended me to get it and he said he was able to trade his old one in for a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for lovers of top notch technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very nice and made the transaction very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help when in need can always count on them for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing easier than just walking into Best Buy and walking out with a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty deal love that it covers stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Never had a problem with exchanging with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Best Buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my controlled instantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best electronics warranty plans and easiest to use with the immediate replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Insurance is Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appropriate the help that i got with Geek Squad assistance in any of my items. I try to make sure that i always get coverage on all my items because i know i am in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualShock warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GLAD I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

    I would recommend this to a friend