Customer Ratings & Reviews

Quick, simple and offered a reasonable solution, actually made the process not aggravating

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

Very Impressive! Inspiring exciting fun merchandise, well please.

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

Super Comfortable and great sound and microphone .

very good for controllers can get new ones for 10$ basically

Great brand good sound quality to keep me locked in

Protections plans are “just-in-case” plans. You never know if something were to go wrong! Being ahead of the game and getting this plan is a life saver! Quick and easy in-store exchange for same item or store credit, hassle free! Definitely recommend to everyone

Get insurance to have but next time try to get the theft and lose protection

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

You must have to be on the safe side because you never know what’s going to happen

They were very very helpful when my ps4 headset started not connecting to my console. They helped me leave out of there happy and content.

Great headset but i always buy the guarantee just in case

I use this every yr for my son's PS4 headset. He now has a headset for his PS5 and I got this for it. They either break on their own or he ends up breaking them somehow every yr and it never fails. So basically I buy a new headset for $20 ea yr that's worth $100.

This geek squad 2 year accidental replacement warranty plan is a blessing. I've noticed that all my video game console controllers end up drifting. With this replacement plan, I can be at ease and the price is really cheap when you divide it by the 2 years.

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

I love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.