Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,492 reviews
  • Rated 5 out of 5 stars

    Ipad and Joy-Con replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a threat store with everything you need or looking for, great costumer service, I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The have great costumer service , very helpful l I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better way to protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen I buy all my electronics from Best Buy even my cell phone and I always get the protection plan Best Buy offers one of the best protection plans out there point-blank hassle-free no problems at all when it comes time to warranty something that's broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servíce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped replace my broken equipment or f

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some may question purchasing a warranty but to me when you make an investment in an item that is going to get plenty of use, an extended warranty is a small price to pay for peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    technology protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very helpful when I had to replace a PS5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD COMES THROUGH ALWAYS!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy your warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend You Start Getting a Protection Pl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

    I would recommend this to a friend