Customer Ratings & Reviews

Service was great and easy to work with at Best Buy

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

Always great to have your mind at ease with the extended warranty

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

Its pretty hit or miss with the geek squad. They know a ton and can help but cost wise its a bit much. If you have the warranty for the item that always helps but i had a problem with my pc and they wanted to charge over $300 to look at it and keep it over night. I ended up looking it up on youtube and fixed the problem.

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Kept me feeling secured about any possible damages to my property

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

Great purchase when my PS5 controllers broke due to the design flaws in the trim work. They were replaced with new ones no questions asked.

Great for protecting my products when anything happens to them.

Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

helped with everything, no one mislead me to believe anything that wasn’t true, and very kind

I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

Excellent service great product everything was awesome from them.

I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

I’ve been shopping at Best Buy for years and I always recommend the warranty

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.