Customer Ratings & Reviews

always the best people around, if you want a quality warranty or thr job done, call geek Squad.

I would gladly recommend geek squad as they are so amazing and very helpful.

They took care of my replacement since my headset broke and were really chill.

I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

After a year the controller stopped tracking, but, sadly, I really like the shock blue color.

2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value

Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.

Geek squad protection offers peace of mind. Todays electronics aren't made to last, so get the warranty and give yourself some extra time

I will not buy products without the Best Buy warranty! It’s the best any store has to offer! No hassle ever, just walk in and get new item!!

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

I haven't had to use this, but I'm happy to know that I have it!

Very easy return and exchange on a broken elite controller.

Getting total tech is the best solution for every case in your home from mounting tv, to surround sound and pc also total tech helps you ..

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

Yes if you getting some very expensive pls get it. You thank yourself later

Prompt return of the defective items and i was given new replacement immediately.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.