Customer Ratings & Reviews

First time getting the warranty it was really easy to get and is really necessary.

Protect your investment Best Buy Warranties are the best. NO HASSLE RETURNS if an item is damage Best Buy will replace or refund gift card, so that you may purchase an new item. NO QUESTIONS ASKED.

Always get the 2 year warranty for all of my product! mainly controllers cause they do end up not working. Mostly stick drift!

Would recommend to buy the warranty because you will never know when the items I buy don’t work later on

This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years

Awesome purchase recommended to everybody that I know

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

It’s a warranty you might need. Maybe not but better safe than sorry for those big expensive purchases. Always hassle free when I do have to exchange a defective product.

Always get the protection plan well worth it! You won’t be disappointed with their customer service

I have had to use this warrantee service many times for the cheaply constructed items mostly imported from China and have absolutely gotten my moneys value for purchasing this product.

Geek squad warranty is the greatest insurance you could pay for.

Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

Helpful staff at best buy helped me with my geek squad replacement. It was simple and and easy process. I would recommend getting this plan if your children use their devices often.

Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

The service I had was great and speedy the interaction was great and made me feel comfortable.

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase