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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6632 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,632 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security to have. Price is right to have to keep for your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRENTY ALWAYS #1 WITH GAMING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ALWAYS THE BEST item to accompany a PURCHASE, when purchasing Asseaaoriea for gaming consoles. If product breaks or malfunctions, it is slot of , $$$ to replace a gaming piece over and over. When if you purchase the WARRANTY/REPLACEMENT WARRANTY, for 2 yrs or whatever. You have piece of mind. Knowing your not waiting $$ and are able to enjoy item baught

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime i needed help they always did what they could and helped me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people are hesitant to get the coverage. But BB is so good about taking care of you for having it. I am adamant about NEVER getting any electronics from places like Walmart, because they are notorious for having refurbished items and selling it as new. ALWAYS get the Geek Squad coverage because it comes in SUPER HANDY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Consisten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available for me to contact whenever there is something wrong with my device! Very consistent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my service here with geek squad and have recommended it to all my friends and colleagues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you get the protection plan because they male sure you get a replacement quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend adding it to your electronics. Saves a potential hard time in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saves a ton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break it they replace it no extra cost endless you buy the warranty again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that Geek Squad has your back when the unexpected accidents happen! The process is easy and you'll have your replacement in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take My Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get extra coverage with geek squad protection.Had a issue in past my tablet dropped and broke screen.They gave new one with no hassle.I know it can suck to pay the extra $ for the coverage but at least you know you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 MINUTES ALL IT TOOK!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and respectful people love the item, any further tech related shopping will be done here love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely change my gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 out of 5 and i haven't even used all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. would definitely go back to these guys in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Return & Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my Xbox controller they replaced it no issues with the protection plan

    I would recommend this to a friend