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Customer reviews

Rating 4.8 out of 5 stars with 3491 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,491 reviews
  • Rated 5 out of 5 stars

    couldn’t be happier with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty handy to have they’re always very helpful and make the entire process very easy and satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. I think the price is based on how much the item costs but $50 to guarantee a new item within two years is worth. In two years if there’s anything even slightly wrong just take it in and you’ll likely walk out with a brand new version of your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my Turtle Beach Phones. Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only get this for certain items and it easy way to protect yourself and your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and very easy to use, I would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything went wrong, I got a replacement and if it was a more expensive version, i only paid the difference. Fast and easy solutions for a lil more money goes a long way.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the Geek Squad Protection on literally every item that offers it. Using the warranty is always a seemless process and I much prefer working with people at Best Buy in person than attempting to contact any sort of brand over the phone/email and praying for a response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, the flexibility of the service is great and they return devices fixed quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get protection plan especially on controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy warranty for headsets and controllers. Especially for the kids or hard core gamers that will get drift. Just pay any difference in price and repay the warranty and get a new item, no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product on my ps5 controllers it’s a good plan to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to have on your products if you buy a big purchase, access to them most hours of the day and will fix anything if something happens!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller option it has a really nice color and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to buy the extended warranty. The only thing I don’t like about it is you have to purchase the warranty a second time once you return an item. It should be valued no matter how many items you return until the term expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squads warranties are a game changer. Easy to add, no problems when you might have to to something back. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard for the price point. Solid do it's job set up!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Saces me everytime

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saces everytime i have an issue. Love best buy. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard & mouce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this combo, love the feeling of the keys on this keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues but geek squad is always great to have in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy makes it easy to have a carefree purchase knowing im covered even after the original warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. The wireless feature makes everything hassle free.

    I would recommend this to a friend