Customer Ratings & Reviews

I use this insurance on many items to cover the cost of replacement if they break. Best thing in the world for console controllers if you are sensitive to stick drift.

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

Always fast and easy never have to go through any stupid stuff

Amazing product highly recommend getting it for protection on your devices.

excelent price the employee is super cool and profecionass

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

Came in and mounted TV exactly where I wanted it. Very nice employees.

Amazing Customer Service. They helped me return my broken Xbox controller and get new one since I purchased a two year accidental warranty.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

Amazing product and changed the way I purchase with best buy

It was a great experience and will always shoot at Bestbuy

No worries no stress simply enjoy my product with out worry of it breaking

I had the best customer service today. She was very helpful.

Super good headset really recommend by far better than the Astros the Astros always have problems

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

Love it so much. Replace my broken thing for a new thing

The store associate was very helpful and made it easy to replace my broken controller with a new one.

I always have great service with Geek Squad would definitely recommend.

When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

Best Buy stands behind their warranties. Never any problem with returns