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Customer reviews

Rating 4.8 out of 5 stars with 3493 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,493 reviews
  • Rated 5 out of 5 stars

    Xbox Elite Controller 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never lets you down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of the Geek squad. I definitely recommend utilizing their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidentally coverage because I’m a gammer and play video game a lot when I have nothing to do. I used this insurance for protected me not to spent a lot of money on controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had warranty on I believe a controller for this service, perfect replace was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would NEVER buy anything without Geek Squad protection again. It pays for itself over and over and over again. Great for all is my kids devices - - gaming controllers, chromebook, headsets, everything.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BEST PROTECTION PLAN YOU CAN BUY!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, it won’t disappoint, fast easy to resolve my issues/problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty program, one of the best I ever brought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, if you have any questions they will have an answer for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my boyfriend and he love it. If anything goes wrong he will be able to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will come in use with the numerous products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the best for when life happens or a new puppy eats your item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me learn how to use quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was helpful in helping me learn more about my device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation controller replaced quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free state of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this in-store protection plan! I make sure to get this plan for all of my electronics and they take care of the exchange in-store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy exchanges are

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make the exchangeing process really easy I was in and out within minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assurance is an absolute comfort. It's worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend