Customer Ratings & Reviews

I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

I haven't had to use the replacement plan, but always get them because the price is great!

These guys are great the are fast working and get your curbside order done quick thank you guys for the hard work

Showed Me The Best Controller To Purchase For The Value

Always reassuring to have this extended service. The Geeks Rule!!

I found this to be invaluable!!!! My grandson complained that he was having issues with his controller. I brought it back to Best Buy and they immediately ordered another to be sent to the house. (They didn’t have a matching controller in stock). I purchased geek squad for the replacement as well.

Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

Great warranty they are always helpful with you election with fixing solutions and replacing!

Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

Always there when you need help. Excellent service and professional

I’ve used GSquad numerous times and haven’t been disappointed ..I’ve had accidents with my controllers before and got it replaced with no hassle. I would definitely recommend to get along with your devices.

Not too expensive for being able to replace something that may last iust over a year.

Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

Overall great experience If my coffee maker goes bad I can just get it replaced

The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!

Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.