Customer Ratings & Reviews

Love this service i buy my electronics only from best buy just for the geek squad service protection plans

I can hit it with a brick and they would replace it

I love the warranty and it comes in handy and use it a lot

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

easy shopping experience. Friendly employees. Pleasant shopping experience.

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

Awesome coverage and very quick when you need your product fixed or replaced.

Geek squad doing professional job, always good experience

I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.

Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

This plan help to protect my device. It is advisable to buy protection plan

I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

Good way to continuously get a controller for cheap once it breaks

The process was fast and very helpful with the exchanges!!

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

You can't go wrong when purchasing the replacement plan from geek squad it saves me a ton of money I have a gamer household to maintain LOL