Customer Ratings & Reviews

Useful for any situation that an electronic breaks or something happens.

I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

They were fast and efficient and kind Super easy!!

Awesome performance no issues at all. I can hear steps better with these than I could with a headset! Game changing. Super convenient charging!

great controller overall but get the 2 year protection, youll definitely come across stick drift within that time and you can exchange it for a new one. This is why geek squad is so good... You can choose to renew the 2 year at that time, so basically you just pay 20 bucks for a new controller. im on my 5th controller in 4 years, but aggressive on the thumbsticks.

I thought about it first about having to pay more for protection but then realized it was for my gaming . So I decided to pay that protection and not my girlfriend now she’s pregnant

The agent was so great with helping me make the best decision and purchasing my devices

Excellent plan that protects your devices. I highly recommend this for any device.

Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

They truly help you with any questions or products that you are having problems with.

Great idea to protect your investments, for a reasonable price.

They almost always follow guidelines and are fair.

Good value, well worth it , though we haven't had to use it yet

Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

great helpers giid customer service thank you always use them

Warranty on controllers is a must! Dont worry about Stick Drift any more

Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

This is worth the money if your devices are highly used. I’m glad we purchased.

I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

The agent was very helpful with my return and the purchase of my warranty