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Customer reviews

Rating 4.8 out of 5 stars with 3493 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,493 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix just about anything electronic. Overall a good investment if your buying something that requires maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great. Serves its purpose as these controllers get stick drift very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the geek squad warranty on just about every electronics item that I own from Best Buy. It has saved my pocket book more times than I have paid for the warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting warranty for my items it really helps in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy the protection plan. I brought in my broken headset and they replaced it immediately with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always had the correct information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had a product problem Geek Squad has always been there with the correct information and help to fix the issue with a stress free interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. Regardless of what the item is, especially electronics, I always make sure to buy the accidental protection plan. Comes in handy and very easy to get fixes or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wired headphones for my child.. of course it didn't last for the price... Best buy replaced it no questions. Easy return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves this!!! Best Buy always seems to have the best prices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the insurance will forever buy it no question asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my appliances in a prompes manner, very professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes is a best buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but nice to know Best buy has my back is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick process I really liked how little hassle they give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get Geek Squad protection on all my devices works out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so dope. They talk everything and anything about your product and it’s protected and they’ll set up everything and break it down for you so there’s no surprises!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with protection plans with Best Buy has been great. Fortunately I haven’t needed to use it on too many items. But it’s nice to have the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get replacement plans on the items you love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are the best because it covers you from yourself. Just go to a store when you start to have problems, get an exchange or store credit to replace it with another unit.

    I would recommend this to a friend