Customer Ratings & Reviews

Personally I use it mainly for my headsets and it never fails, exchanged my wired one because it was having issues and got a wireless today with no problems at all

Always buy with any product from best buy. Will alway buy

Always a great experience when I do my warranty exchanges!

I place bestbuy warranty on everything that i buy from them. I have kids, thus things tend to get broken. Bestbuy's policy on returning broken or malfunctioning items is much better than any electronic store that i purchased things from.

Satisfied with this protection. Hopefully nothing goes wrong…

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.

Quick, simple and offered a reasonable solution, actually made the process not aggravating

All the employees are incredibly talented and excel in their respective roles.

Bought an Apple Watch Ultra 2 with this “extra “ protection. Hopefully I will not need to use it. But it’s there just in case.

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

The product honestly was meh.. Product messed up within a month but with the geek squad protection plan makes it worth while. Full swamp, refund, or repair

I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

The agents were able to help me check what the issue was with my device and gave me many option to choose from!

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

This has always been helpful!! We highly recommend it!

Great headset. Great deal. Great cheap 2 year warranty

Everytime we’ve exchanged our PS5 controllers under the warranty, we always get the best customer service from the squad!! This is very convenient and welcoming.