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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6453 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,453 reviews
  • Rated 5 out of 5 stars

    Geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful when needed. I have used them on all electric questions I have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as descibed love that it has lit keys and mouse speed is adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havnt had to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Son for his new controller ,its only been a week ,so thank God I havnt had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have incase your having problema with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote came in sick it was much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work doc, it didn’t lag any more and we stopped drifting apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for products you know are going to eventuall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got this for my Xbox controller so when the stick drift hits I'm turning it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily replaced my controller when it broke. Got a gift card to get a new one instantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to great deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad to help with troubleshooting and repair. I would definitely recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    old reliable

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will never disappoint, no matter if its help with a computer, replacement or just questions regarding your tech, they got you covered. I always get my things covered with geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’m very pleased with the product. The keyboard and mouse I have no problem with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. Highly recommend for as advertised product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my PS5 duelsence esge replaceable joystick, so I expect to make great use of this service with the eventual stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the 2-Year Accidental Geek Squad Replacement Plan for my PS5 controller, and I’m really glad I did! First off, the peace of mind it offers is fantastic. Knowing that my controller is protected against accidental damage (like spills or drops) makes me feel more relaxed during intense gaming sessions. When I accidentally dropped my controller during a heated game, I was worried about how much it would cost to fix. I filed a claim, and the process was surprisingly easy. I took it to my local Best Buy, and they handled everything quickly. I ended up with a replacement in no time, which was a relief! The fact that there’s no deductible is a huge plus. I didn’t have to worry about any extra costs when I needed to get a new one. Overall, I highly recommend the 2-Year Accidental Geek Squad Replacement Plan if you want to protect your investment. It’s made my gaming experience much more enjoyable, knowing that I’m covered for any accidents that might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great representatives very supportive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have just in case of a bad day. love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great quality no complaints here really loved my experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% a buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient if you buy expensive products, this is something I do recommend if you buy products over $450

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken or need replacement parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad is exceptional good for seniors or if you are not experienced in your electronics. Your repairs are done with care & warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth the added money for their services

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Keyboard review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my setup had no problem with it love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best keyboards I’ve ever used highly recommend

    I would recommend this to a friend