Customer Ratings & Reviews

I love that you can get this option and have it just incase anything happens to the product and they are amazing at helping with any issues you have I absolutely love using the geek squad service

Worth every penny for anything electronic, especially ps5 controllers which are known for unfortunate Stick Drift. This is a real thing and definitely worth it.

Replaced my item with ease and no problem, I was able to get store credit and pick something different out, I get the warranty on everything I buy

Purchase this for expensive items or items that break often(ie XBOX remotes). You won't regret it.

This protection was bought for my son's Xbox series X controller which provides for free replacement once he breaks it which always happens so protection is a must can't live without it for kids under 12

Had no trouble trading in for a new one. Quick fast service.

Great addition and luckily I bought this plan because my boyfriend gets mad when he plays video games and sometimes things get thrown and broken.

I love adh on all of my products to give me peace of mind

Once again as always you cant beat the protection plans for your products that best buy offers!

They handled my situation of a broken controller very good. No questions were asked and a new item was given right away.

Bought a purple Xbox controller for my girlfriend for her birthday last year. Her niece dropped it on the floor enough times that it stopped working. We walked in to Best Buy, told them our names so they could pull out the warranty, and walked out 15 minutes later with a brand new controller. I say buy the warranty every time.

Geek Squad protection always comes in handy. Workers are always helpful to fix any issues.

Title: Outstanding Protection and Service! Review: ⭐️⭐️⭐️⭐️⭐️ The Geek Squad 2-Year Product Replacement Plan has been an excellent investment! Setting it up was quick and easy, thanks to their knowledgeable team, which instantly gave me peace of mind. When my device stopped working after a year, Geek Squad's service was prompt and professional. The claims process was straightforward, and I received a replacement much faster than expected. There were no unexpected costs, reinforcing the plan's value. For anyone looking to safeguard their electronics, I highly recommend Geek Squad. The security and efficient support provided truly exceed expectations.

Geek squad will never disappoint, no matter if its help with a computer, replacement or just questions regarding your tech, they got you covered. I always get my things covered with geek squad protection.

Great service product for gaming controllers. Easy swap at the store, then repurchase on the new one. Genius!

Always get the warranty. I always end up using it with things like headsets and controllers.

I had a headset I recently purchased break and either the geek squad protection was able to exchange quick and easy!

Great customer service no haggling or hassle whatsoever

Highly recommend on anything you get. And if you have the app you dint need to ket track of the receipt it keeps it in file for you.

2-Year Accidental Geek Squad Protection.2-Year Accidental Geek Squad Protection