Customer Ratings & Reviews

Whenever I have a need for the geek squad it really does come in handy! I did have them installed 2 TVs a few months ago.

Hopefully wont use it but cool if i need to came with my controller

Really great product never thought I needed it but hey look at me now using it everyday!!!

Bought for Xbox box controller. Absolutely worth it, after playing a lot of COD my left thumb stick started sticking. Went in for replacement and it was hassles free.

Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

The warranty is worth the price in case one of your items don’t work good you get a exchange

Great help highly recommend. Very professional and helpful

Took in broken XBox Elite controller, walked out with a new one within 15 minutes.

Very good service protection plan would recommend when ya spend more then $100

Very easy replacement unlike other stores that tell u theyll repair and send it back to u in a couple days to a week

If you a gamer then these are for you! They are comfortable and very clear sounding.

Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.

Never had any problem replacing something under warranty very helpful and the team advices you if it benefits you.

Protection plan was the best I’ve ever purchased. Tv was installed professionally and help was available if I asked

I like geek squad services except having to wait until the second year to get help from the store i think if a person buys a warranty on a product from best buy it should start when at first with the two years from geek squad and not the first year with the manufacturer

Never had an issue when i needed to use my protection plan.

Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

Great! Bought with PlayStation controllers and had to replace due to wear and tear. They were replaced, no questions asked, without a receipt, but by looking up proof of purchase with my phone number!

Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.