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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6632 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,632 reviews
  • Rated 5 out of 5 stars

    Xbox Elite Controller 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came fully functional with no joystick or button issues. Was missing the box but for the savings and quality it was worth the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on Nintendo Switch joycons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan on Nintendo Switch joycons. So far I haven't had to use the plan, but I have used the Geek Squad plan for another item years ago and they took care of me with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth every penny. Replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got a plan. Was worth every penny and I dont have to pay more than I would have without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty, just in case things break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something could happen to that appliance you just bought. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy this for Turtle Beach headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad many time for Turtle Beach headsets. Cheaper than buying another headset!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying high end electronics always protect yourself from a faulty item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    painless service. walk in, give them device, walk out with functional device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reasonable priced warranty for your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty Service for the Xbox Controller was a great price. Hopefully I won't have to use it, but if I do, I am sure the service will be great like in the past with other warranties I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    five star five star five star five star fire star $400 is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get protection in our electronics, so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE ALWAYS VERY HAPPY WITH THE GEEK SQUAD EXTENDED COVERAGE, WHENEVER WE HAVE HAD A PROBLEM WITH A COVERED COMPONENT, THEY HAVE ALWAYS STOOD BEHIND THEIR PRODUCT AND HAVE MADE IT EASY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty and replacement on the spot. You dont have to send off to a second party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Very helpful in helping fix or replace my items! I always get the extended warranty on my hardware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of you have a child that keeps breaking things. I purchase insurance to protect my expensive electronics

    I would recommend this to a friend