Customer Ratings & Reviews

Having 2 years makes me feel insured knowing that i can get a full refund for my money and buy something else in store with the funds of my liking.

Amazing customer service.Great warranty can return for a full brand new one.

Extremely helpful and worth the money! I had to use my warranty on a headset and itnwas very easy to do!

love the value of the best buy warranty..get it on all gaming accessories

Just had to use it, it worked like a straight return and was able to get a replacement controller right away.

I am a huge fan of the Geek squad. I definitely recommend utilizing their protection plans.

Ive had this insurance before and they always take care of any issue i have.

This is a must-have for buying Nintendo Joy-Con controllers hands down. Eliminates the hassle of being short a controller while you wait for them to be repaired. Well worth the money spent.

Always very helpful when I contact them. I recommend using them when purchasing electronics.

I purchased this for my boyfriend and he love it. If anything goes wrong he will be able to get it fixed

Team at geek squad are extremely friendly and knowledgeable any electronic equipment that I have ever bought from best buy it is well spend money knowing what you buy it is covered!

It works good it looks just like a photo haven't had any problems yet

I’ve always recommended this for anyone that has kids, visitors or visitors with kids because accidents do happen.

Excellent nice service, go to store and trade for another item

No better plan around and easy as 123 even if you dont wanna go in the store

Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

This is definitely a must have when you purchase anything from Best Buy. Always a good idea to have some peace of mind in a protection plan that is very easy to exchange if you have to do so.

The Geek Squads warranty is one of the reason I buy all electronics at Best Buy. Being able to walk in and replace in store is indispensable. They customer service and hassle free process is first rate.

I'm sure i will be satisfied and no have problems with this extra warranty if I need to use it. I have had geek squad ins for yes for my computers and had no problems using it when I needed to.

Replaced my drifting ps5 controller. The $20 is cheaper then having to buy a new controller or sending it back to sony for a fix.