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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6632 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,632 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Haven’t had to use the geek squad yet, but have a sense of relief that I can use it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Specially, for the kids gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice. feels sturdy like holding something with substance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t regret it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever, i always get protection plans on my headsets so when it goes out eventually due to Normal wear/tear I just come back and get another one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Will Be Glad You Got This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase with any electronics that you plan on keeping for over a year. Extend that piece of mind especially on ps5 controllers or any tv Sony decides to put out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have, reps are always polite and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We often get the 2 year Geek Squad coverage on items and have never had a problem. They take care of everything, otherwise we wouldn't continue to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us so fast and easily it was in and out we had a new controller and 2 more years protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap warranty and I know they got my back if anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out headset quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thinking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick and easy and it do com in handy because never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because no question asked about returning items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad listen and communicate and questions or

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something goes wrong amd you need help or a replacement, geek squad will help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty and I always get it as Best Buy has eas no hassle warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental plan because you never know what you can encounter and it is worth spending a little more to be safe than sorry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad, useful when needed!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this it's the most fun a family can have and more

    I would recommend this to a friend