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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,461 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a warranty. If you don’t like broken electronics it’s always nice to get a warranty so the repair is a fraction of the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad accomplished excellent work with great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do we need this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't need extra insurance??? I don't need it... but someone must buy this stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very handy and useful to anyone who owns electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection plans on everything , technology is not perfect and these plans have saved me thousands on replacements etc. most of the time it’s just a quick swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best on the planet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental service plans from the Geek Squad. It is a no-brainer, as they are the best at any electronic repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me troubleshoot to figure out what the issue was.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say that has not already been said this controller is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    costly but in the end worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tbh its a little pricy for a warranty but with how fast controllers get drift or other problems now its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the insurance no use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for all things can be good and worth it haven’t had to use it yet though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have geek squad! They're able to fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a Protection Plan with every purchase ..period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop here a lot and with 2 teenagers . This protection plan has saved us thousands of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to love the geek squad, everytime I have a issue with electronics or if I have a issue the guys over in geek squad help me out and solve problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip out on this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is exelent service and quality to my xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service everytime I come to Best Buy. Love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these plans when I buy a device that has a bad history of reliability. I usually don’t buy them but they pay off for expensive devices that tend to be unreliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two-year protection comes in very handy when you want to replace your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are so good and very consistent with their stuff I love them so mucj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never personally used the replacement yet, but I enjoy the low pricing and good customer service.

    I would recommend this to a friend