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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 6,461 reviews
  • Rated 5 out of 5 stars

    Is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never use this, but great insurance for ”just in case”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to return and easy to work wirhvery nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thinking the geek squad is for protection of the product we bought and was very pleased to know there is back up service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they always care for our objects & ask if we want warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use on this appliance, but have used these plans on few things from Best Buy & they always give me a quick, easy refund/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service every time always switches it for a new one with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now everything is fine and I have not had a problem with the control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is soo amazing especially with total tech. It’s work every penny if you’re into technology and need thing looked or fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great warranty program. Everyone thinks they don’t need it until they do. Just buy it and save your worries for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great warranty program. Everyone thinks they don’t need it until they do. Just buy it and save your worries for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Moly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 would by again this has made summertime into fun time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warrantees are perfect for fragile technical devices and other technical products that don’t have a long life cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had great service and no issues with repair or replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped super fast and saw in two days. Happy to see so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services never fails. Have been using the services for 8 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate get this for any item as it’s great to have especially for electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement plans are THE BOMB!! They never ask too many questions and will make sure to get you a new product with hardly any issues. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace if mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty for the majority of there products are great. Usually hassle free to replace. One of the best places to protect your product is Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wack headset exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my headset and gave me a refund and new headset, but I didn’t like the new one that much, kinda upset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some electronics tend to break like headsets and game controller because they get used for long hours by my teenage sons. This is such a great service for us.

    I would recommend this to a friend