Customer Ratings & Reviews

Helped me to replace my device when it stopped working!

I recommend this greatly when my controller was not working correctly I brought it and they replaced it. Only had to pay for the insurance again

I love the Geek Squad warranty totally recommended.

Protecting your investment easy to replace your product

I bought this just incase something happened to my brand new Xbox Series Controller and I will always rely on Geek Squad to have my back!

Used the first replacement plan for controller with no problem. Got the protection plan for controller #2 because all it takes is one drop :(

Always a peace of mind to have. Reasonably priced.

It's broke take it in and they fix or replace no h

Geek Squad protection plans are a must on all of my electronics. Best Buy has an exceptional customer care on all of its products.

Always a good investment to protect your purchases especially if you plan on keeping them for awhile. Comes in handy for those oohps moment’s.

Great service from the techs, great communication from everyone and had 0 issues

Got the extended warranty for PS 5 controller just in case.

A great service to have depending on the item it will be worth it

I had to replace my turtle beach headset and one of the employees gave me a recommendation on a new pair. The headset has worked great and I appreciate them for telling me about the product!

We love the extra protection on our products, and would recommend to anyone

Geek squad protection is good for your appliances and peace of mind

Geek Squad is very good , I had a Controller that I needed to replace , I went to customer service and I got it replaced in no time.

[Employee of bestbuy] Protects devices just dont throw it against a wall

We’ll done Best Buy to other stores have is amazing feature worth getting it

Very convenient to have make sure you pick up your warranty once you buy an item. Had many issues in the past but never had an issue returning