Customer Ratings & Reviews

These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

Comes in handy in case your electronics need to get fix and always available when you need them

Comfortable and really liked the color. Cant complain like the new design.

[Employee of bestbuy] Nice to know my product is covered in case of an accident!

Amazing work doc, it didn’t lag any more and we stopped drifting apart

Good service to have incase your having problema with your electronics

I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

Excellent !!! My grandson uses it everyday since he received it from Santa!

[Employee of bestbuy] Amazing works really well better than I could imagine

I had a damaged ps5 controller, Geek Squad allowed me to return it for in-store credit. I am really happy and grateful for the services and memberships of Geek Squad.

I've been buying this because it honestly helps a lot, I recommend 100%.

Comfortable No issues, would buy again! Fits well on desk too

Much better than the standard protection services received elsewhere.

Hope we don’t need this protection plan but it is great to know if we need it will be there for two years

Great thing to have just in case of a bad day. love the service

I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

Had this for a year already and didn’t have to bring it in or anything. Easy to use, smooth.

Does its job had to make claims im the past usually works

Works great, no issues. Highly recommend for as advertised product