Customer Ratings & Reviews

Excellent option to get on top of the manufacture warenty

Quick and easy service for my Return i Think Best Buy has the best coverage

Always reassuring to have this extended service. The Geeks Rule!!

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

Good choice to add this it is definitely worth it!

Hopefully wont need the protection but its worth having it. My son like eats electronics

Ive used Turtle Beach, Logitech & HyperX nothing compared to Astro's especially the a40's with the mix amp 80. Sound hoarding cant get any better !!

Always there when you need help. Excellent service and professional

Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.

The best, just to be protected and covered because you never know what happens.

Warranty was quick and easy to handle. Would recommend getting warranty only items.

Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.

Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

Best Buy is simply the best. Thank you for your great customer service! (Geek Squad)

Its a beautiful iteam, really helpful especially due to the fact that it comes with different utilities to makw tge job even easier. Its very straightforward and simple to use, honestly I recommend this to a couple of friends/family. This is 10/10

I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! They will absolutely replace the item if it cannot be fixed or if it has needed to be repaired a certain amount of times.

Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

All the employees are incredibly talented and excel in their respective roles.

this headset is amazing! good audio quality and great mic. zero distortion. the wireless adapter uses usb-c but the headset comes w a usb to usb-c dongle so you can connect it to your xbox. The headset also has Bluetooth so you can connect it to your phone and listen to music.

Highly recommend all customers buying Xbox controllers get the extended warranty. Xbox controllers are the only thing i regularly put extra warranty on.