Customer Ratings & Reviews

Always buy the Geek Squad Service. They are pros. They are very helpful.

Added 2-Year replacement to my Xbox Elite Series 2 Controller. I've had the 2-Year replacement before and I just walked into the store and they instantly replaced the controller for me. Great to have just incase something happens to the controller.

I think is worth the money for geek squad. You never know what can happen especially having kids

Geek squad protection plan? Does it get any better!?

Salvarez helped me out a bunch with finding the right controller and the right plan for paying. Super friendly and inviting. Got along well with his coworkers and wasnt afraid to as for help when something came up. Overall a great experience

It is always better to be safe than sorry. Peace of mind is a goodnthing.

Great service that was provided to me with the geek squad!

Very good for small items quick and easy and the help you quickly

used the geek squad for controller issues. They made it easy and effortless to solve issue

I used my geek squad and got a new pair of headphones I love the service

We got this for a wii remotes because they break all the time. Unfortunately I was a little disappointed that you have pay 20 dollars retime they replace them to cover the new one. It’s still a lot of money to keep paying. I think wii should fix the issue with this remotes

Helped get everything up and ready to go for me with no trouble

Got this for the gamer headset for my 11 yr old son. Love how it covers everything from accidental to defective. Had it on the old one I bought him a couple years ago and before the replacement policy was up the left side stopped working. My husband went in with the old headset and they literally gave him full credit for my old headset and was able to get brand new ones.

I always like to make my technological purchases at Best Buy, as I always find excellent products, without the fear of having something not original in my purchase, thanks BB

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

Best security to have. Price is right to have to keep for your own.

I NEVER purchase electronics without purchasing protection. What I love about Best Buy is that returns are an easy process. Tell them what’s wrong with it and they’ll replace it with the same item if available.

Best purchase I have ever done for my kids electronics he has had his Nintendo’s switch for a very long time and thanks to have geek squad anytime he has damaged something he can easy get it fixed or replaced within a few days.

Anytime i needed help they always did what they could and helped me

Dont forget to get insurance when buying your eletronics its definantly worth it!