Customer Ratings & Reviews

Best Buy stands behind their warranties. Never any problem with returns

I use this insurance on many items to cover the cost of replacement if they break. Best thing in the world for console controllers if you are sensitive to stick drift.

Super good headset really recommend by far better than the Astros the Astros always have problems

Well worth the money for the peace of mind it gives us.

Really great product! Would definitely recommend!!

I decided when I got my dualsense controller if I'm going to play for a while I may drop it or maybe spill water accidently. This plan gives me a peace of mind plus just go to my local bestbuy and swap out for another. If you're getting a dualsense controller or use xbox controller or even switch. This will help!

The store associate was very helpful and made it easy to replace my broken controller with a new one.

Amazing Customer Service. They helped me return my broken Xbox controller and get new one since I purchased a two year accidental warranty.

We bought the accidental replacement plann and its totally worth it! Things happen and things break. The plan covered the replacement of our PS4 controller and controllers are expensive. Highly recommend the replacement plan.

Geek squad is outstanding took care of my every need

Love this so much. Replace broken things for new things

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

A absolute must for electronics over 40$ because no one likes spending more money for faulty electronics.

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

You ever know when an accident can happen or if the product mess up. My headset started coming about and i took into Best Buy to get fixed. They just replaced it. No problems at all.

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

Very very helpful when I was having Issues with my laptop

Safe yourselves alot of headaches in the future, buy it

When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

Geek Squad is an essential for any computer purchase.