Customer Ratings & Reviews

Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

I prefer to buy the protection plan (the longer protection the better) because if something happens to the product it will get fixed or replaced without me having to spend the extra money on buying the same product again and if I don't use the plan oh well, it's better to have it than to not have gotten it and something happens and I'm out that money on the product.

It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

What isn’t clear when you purchase this replacement plan is how exactly it works. IE you buy a 2 year plan for $60, your controller breaks in 92 days, you can get a replacement for free. However, your 2 year plan is now done. You have to pay $60 to restart the plan. Still saves money on a $180 controller.

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

Best purchase I have ever done for my kids electronics he has had his Nintendo’s switch for a very long time and thanks to have geek squad anytime he has damaged something he can easy get it fixed or replaced within a few days.

Good controller, easy to pick up friendly staff that definitely needs to be appreciated

Always a great help! Warranty for the controller has saved me so many times when my controller stops working or accidentally breaks

I needed a tv replaced because it stopped turning it on. They gave me a gift card for full value of the TV. Always get the protection plan

Always get the protection plan to have peace of mind!

I love the Geek sqaud waranty especialy on oppen box items.

The geek squad protection is actually so clutch, the price is great plus it’s so simple to exchange the old item for a new one. My little brother has ran through so many controllers now I lost count. 10/10

Perfect for going against sweats. And the warranty makes it totally worth it

I ALWAYS BUY WARRANTIES FIR EVERYTHING THAT I PURCHASE

Geek squad for the forever win! Never buy anything without it~ especially w kids!

So awesome to have items replaced if they break in 2 years

easy shopping experience. Friendly employees. Pleasant shopping experience.

easy to use and most importantly easy to understand the policies, love working with them

Useful for any situation that an electronic breaks or something happens.