Customer Ratings & Reviews

I dont get the Geeks for all my products, but when i do, it's worked out very well!

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

Necessary I always purchase. Product does not hold up under heavy use.

I haven’t had to used it yet but according to what they

Easily exchanged defective controller. I will always purchase protection with this type of product

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

I buy a lot of electronics and always get protection.

[Employee of bestbuy] Geekssquad is a tremendous tool thats helps me secure the products i purchase

Great support with returns and makes the process efficient

Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

So worth it! Wouldn’t add to every purchase but definitely worth it on items that get a lot of use or are larger cost. Going in and getting a replacement is super easy. Have used it several times on different products and has been east and hassle free each time. Everything is easy to keep track of in the app and they don’t require any paperwork.

I read reviews of this specific controller having issues breaking down so have the protection makes me feel safe if it ever does

GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

I always get insurance through Best Buy. It's been the best thing for our family. I've had to replace several headphones for my kids and i can exchange for a new one workout any hassle. Highly recommend!

the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

[Employee of bestbuy] very nice, I can break my item and still bring it back, great deal!!