Customer Ratings & Reviews

Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

covers stick drift and havent used yet but good safety net

Best buy's customer service has always been very helpful and are a great company

I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

[Employee of bestbuy] This is better than expected Thanks! Appreciated guys!

Geek squad helped me find what I needed and guided me to the proper area of search and helped me find a replacement remote and repaired my headset

Showed Me The Best Controller To Purchase For The Value

It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

Always reassuring to have this extended service. The Geeks Rule!!

I haven't had to use the replacement plan, but always get them because the price is great!

This is essential on all my Best Buy products. For a few extra bucks, you get a plan that last years past the manufacturer warranty and Best Best keeps all the documents for you. Dope deal!!!!

Honestly, when it comes to geek squad, they’re an amazing company and if you don’t have this policy already, you should invest save yourself some money

Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

Always there when you need help. Excellent service and professional

These guys are great the are fast working and get your curbside order done quick thank you guys for the hard work

This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

Great warranty they are always helpful with you election with fixing solutions and replacing!

I purchased this in case anything happens cause things happen even if we try to prevent so I love my items and had to get this and thing this was a great idea really important thing to do when making a purchase.

Not too expensive for being able to replace something that may last iust over a year.