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Customer reviews

Rating 4.8 out of 5 stars with 6621 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,621 reviews
  • Rated 5 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive for being able to replace something that may last iust over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always replaces my broken controllers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have investment on certain products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my coffee maker replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience If my coffee maker goes bad I can just get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided better be safe than sorry. I have purchased this plan many times before with important electronics. Gives me the piece of mind that if anything goes wrong, i can replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend getting this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used GSquad numerous times and haven’t been disappointed ..I’ve had accidents with my controllers before and got it replaced with no hassle. I would definitely recommend to get along with your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue for broken controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be invaluable!!!! My grandson complained that he was having issues with his controller. I brought it back to Best Buy and they immediately ordered another to be sent to the house. (They didn’t have a matching controller in stock). I purchased geek squad for the replacement as well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth every penny amazing product very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM PROTECTED BABY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Playstation is better then xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming and checkout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents really helped me at the checkout line will be seeing them soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is it and came in handy!!! Would be the best items I’ve order!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this is a present for my family works great with recommended Great deal on sale

    I would recommend this to a friend