Customer Ratings & Reviews

Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

This headset is amazing only wish it had a aux port other than that it’s awesome

They are always spot on with their knowledge and service! Definitely a repeat customer here!

Best warranty in the business. Purchase electronics at best buy specifically for warranty.

Excellent option to get on top of the manufacture warenty

Excellent service the squad fixed my mounted 70”plasma

My controller had a problem with a button and they replaced it right away. The purchase was saved on their computer and I didn’t need my receipt but had it just Incase.

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years

[Employee of bestbuy] Geek squad protection on a controller that covers accidental damage and drift. Well worth it.

Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.

Getting the protection plan is not only smart but is definitely worth it in the long run

A very easy service to purchase for your devices!!

I always get the geek squad service just in case I never know what can happen to my electronics

I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

Literally saved me 80$, just got a new controller and it was damaged while moving. Smart coverage! For 20$ get a new 80$ controller

A must have for any electronic purchase. Buy it with all purchases