Customer Ratings & Reviews

The service is really excellent due to the customer service is on time and responsible, so I definitively THE BEST

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

The geek squad always comes through love my protection on it

This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

My controller had a problem with a button and they replaced it right away. The purchase was saved on their computer and I didn’t need my receipt but had it just Incase.

Been an easy job anytime weve had to make a claim on the protection plan. We have the total tech yearly membership and have had to use it a couple times. Super easy process.

Great warranty, just walk-in and exchange for a new in stock items.

This is essential on all my Best Buy products. For a few extra bucks, you get a plan that last years past the manufacturer warranty and Best Best keeps all the documents for you. Dope deal!!!!

They were very helpful and friendly, really helped me a lot!!

My wife loves it. Got it as a birthday gift. Great purchase.

Always protect the product never know what will happen

It is great. Like color i get it when i want works everytime

Persistent in great customer service spectacular response

Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

Never had an issue with them. Resolve your problems quick.

Protection is the best in the business basically anything that happens you get another controller. Button sticks stick drift broken button

Does the job as the controller I buy this for seems to stop working after a year or more

Best warranty around, they try to fix my watch it wasn't posible so rhey give me a new and all this in 5 days

So awesome to get the 2 year warranty plan, my controllers analog stick gave out let them know what was wrong and replaced it! Just had to buy the warranty again but worth it!

This airfryer was on sale and i got it very quick through shipping, i love it so much. I use it so much its super easy to use and clean, definitely love it!