Customer Ratings & Reviews

This is amazing from Best Buy, especially for my PlayStation 5 controllers as they can start being defective after a few months from the stick drift!

Usually purchase these replacements for most of my items at Best Buy because of the added protection in case something goes wrong. Had to use it one time on my stereo headphones for a listening device and the process was easy. Best Buy came through with the replacement product with no issues. Great insurance to have just in case you might need it.

it’s was great they do a good thing when it comes to electronics

Love the controller I have been buying from here for years now.

I love Geek Squad! I have used them for years, and adding a protection to a play station controller is worth the money!

Best warranty always reliable and offers amazing service

Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

Its alway good to have a protection plan wouldn't make a purchase with out it

Warranty has been great so far. Everytime I have to go get help with an appliance, they have been a really great help.

Best warranty deal love that it covers stick drift

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

2 Year Accidental Is honestly so amazing. This allows me to go anytime to the store and get something fixed if needed and you can also extend it to make it longer if needed.

She was very nice and made the transaction very easy

One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

You can't go wrong when purchasing the replacement plan from geek squad it saves me a ton of money I have a gamer household to maintain LOL

Its a must purchase specially for electronic items.

It gives me a lot of security when using my device and not being afraid of breaking it down or anything because I know that I will be able to repair it in an economical way.

These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

Amazing service for anything that we needed as far as technical help.

super helpful and quick, they are all super nice as well