Customer Ratings & Reviews

I always buy guarantee on headset beacuse my kids use them every day

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

Geek squad is a great thing to buy especially for electronics so that if anything ever breaks they’ll fix it right up and you can get another warranty right after that 2 years is up.

The warranty offered through BestBuy is the best warranty I have ever found! The best part is if you need to use the warranty you get the option of purchasing it again on the replaced item, which is magnificent!

It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

We have used the geek squad replacement quite a bit in my house and has saved use from a lot of money with 4 kids and a husband things happen so very useful when needed.

headset is very comfy and very convenient for multi-platform gamers

was welcomed great customer service and overall the best experience

I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

Really good service, they going to be available for you to check your devices and you can get a replacement.

My Samsung wireless headphones failed to fully charge on the right side headset. I was covered under my tech protection plan. I received an immediate relpacement with any additional charge the same day thanks

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

Geek squad protection on a controller that covers accidental damage and drift. Well worth it.

Protection plans always come through clutch in the end. I purchase it with everything i buy.

Easy to use. Never had a problem with exchanging with warranty.

Super helpful and always knows their knowledge about everything

Always buy with any product from best buy. Will alway buy