Customer Ratings & Reviews

This has always been helpful!! We highly recommend it!

Great headset. Great deal. Great cheap 2 year warranty

I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

Always a great experience when I do my warranty exchanges!

Absolutely love the geek squad. They always help me

This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

I sure hope I never have to use this, but it's good back up. Hopefully I'll never have to use it, but if I don't, I hope Best Buy doesn't screw me over and not replace my TV for me if it does go out.

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

Great service. Always love when geek squad can help assist me with all devices and equipment

Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

Great help highly recommend. Very professional and helpful

Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

These controllers take a beating around here! When I was offered the extended warranty, I jumped at the chance! It isn't that I think the controller would fail, but I WAS CERTAIN that the controller will fail! The geek squad promise is a real value to the gamers and their friends!!

Great for added assurance to any product you purchase

Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

Great warranty got me a new controller for free with warranty then got another warranty for 11 dollars.

Love extended warranty on PS5 got to replace the joystick every 2 years cuz it drift or buttons stick

I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

No hesitation they replaced my product within two years!