Customer Ratings & Reviews

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

The process was fast and very helpful with the exchanges!!

Good way to continuously get a controller for cheap once it breaks

This plan help to protect my device. It is advisable to buy protection plan

They were fast and efficient and kind Super easy!!

I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

Useful for any situation that an electronic breaks or something happens.

I purchased the extra warranty when I bought a headset for my grandson. This is the best warranty and the easiest one to use if you need to return the item. I had to exchange one item and it was the best and no hassle exchange I have ever had. The Geek Squad was excellent and very friendly.

I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

Excellent plan that protects your devices. I highly recommend this for any device.

The agent was so great with helping me make the best decision and purchasing my devices

You can't go wrong when purchasing the replacement plan from geek squad it saves me a ton of money I have a gamer household to maintain LOL

They almost always follow guidelines and are fair.

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

Great idea to protect your investments, for a reasonable price.

They truly help you with any questions or products that you are having problems with.

Awesome performance no issues at all. I can hear steps better with these than I could with a headset! Game changing. Super convenient charging!