Customer Ratings & Reviews

Great service!! Would definitely recommend people to take advantage of their services.

Just got the extended protection for my son's gamer controller for piece of mind

Really good might use it soon to be fair cuz dog or something had happen to cord of a headset product but that's ok it still works and the coverage is always replaceable.

always get the geek squad replacement deal, they are super helpful

The agents are always fair with their plans. Always ready to help and get the best solutions to people at moments notice.

This is going to be my 2nd time getting the Elite 2 controller and is one of my favoite ones! I am happy to get another 1, as my one before lasted 2 to 3 years!

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

We really appreciate the two-year warranty option. It really helps when these electronics fail. Thanks geek squad.

They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Always great to have your mind at ease with the extended warranty

I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

Bought all my stuff online picked up at store easy in and out

No questions asked guarantee, definitely a must have in today's world of disposable electronics

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

This is great to have to ensure that you electronics are covered I’ve always took out insurance on certain items

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one