Customer Ratings & Reviews

At the moment I'm grateful for not having to use it but glad that I have it in any case

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

They were very very helpful when my ps4 headset started not connecting to my console. They helped me leave out of there happy and content.

Great peace of mind. Bought it because I've had friends who have had it and they easily switched out my buddy's PlayStation controller with the warranty

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

[Employee of bestbuy] These controllers are made with excellent quality.

All the employees are incredibly talented and excel in their respective roles.

What can I say....if it breaks during my protection period, geek squad will fix or replace it. Always get this service for big purchases.

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

Great value for the cost ! Very easy to use in case of a controller getting stick drift or something else. Would recommend!

Worked good squeezable triggers gives you an edge in pvp and sound through headphones and mike are crystal clear another pvp advantage recommend to friends

Always buy with any product from best buy. Will alway buy

Always a great experience when I do my warranty exchanges!

I’ve always been a firm believer of protecting your items. The geek squad protection has saved me so many times. It’s worth the money

Satisfied with this protection. Hopefully nothing goes wrong…

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

Personally I use it mainly for my headsets and it never fails, exchanged my wired one because it was having issues and got a wireless today with no problems at all

Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.

Quick, simple and offered a reasonable solution, actually made the process not aggravating